Turn Around
We make each of your items to order - most are custom with your baby names or family details. Due to this custom nature, orders may have up to a 3 week turn around in production.
Orders Placed During a Sale/Using a Sale Code
Orders placed using a sale code from may have up to a 4 week turn around in production due to the high volume of pieces on order. We thank you for your patience during this time. Feel free to contact us at any time for an order update enquiries@zilvi.com.au
Peak Periods
From 15 October until 15 December, this period may attract a 4 week turn around in production - if you require something urgently, please email to notify us
Need something urgently?
The above turn around times apply, however if you require an order with urgency, please feel free to email us enquiries@zilvi.com.au with the items and date needed by and we will get back to you within 48 hours as to if we can make this request possible.